"Staff very helpful"

"We stayed one week in the Cottswald, and this was by far the nicest place we stayed. It was truly a resort experience. The grounds were gorgeous, and there were many indoor and outdoor seating areas including 3 posh lounges with different vibes. Reading, games and music/relaxing. Upscale Aromatherapy diffusers by each bedside! Dinner was best meal of our lives, and a lovely breakfast was included. The smart tv worked perfectly, and the staff was incredibly helpful. There was a helpful welcome...

"Cleaning staff excellent Bar staff excellent Front desk not good at all We were treated poorly as there was a wedding and got all the attention No A/C and temp was 90 degrees. Just got very small fan."

"No WiFi, shower unusable, 1 cup, no spoon, had to put kettle on the floor to reach the plug."

"Lovely hotel, kind and helpful front desk staff member and room attendant who changed the double to a twin in minutes. Very pretty hotel. Didn’t use the pool. Nice bar. Left too early (0630) for breakfast."

"Our beds were comfortable, and the room spotlessly clean. The curry at the Maharaja restaurant in the evening was fantastic -tasted superb, good price, excellent service."

"Charmant hôtel calme et bien décoré. Une seule nuit et réveil par l’alarme incendie à 6 h du matin. Mais pas de feu heureusement. Personnel peu nombreux mais aimables."

"It's a great place to stay in the charming town of Chipping Campden. Centrally located on the high street; with parking in the back (not accessible from the high street). The staff were great and the breakfast was wonderful. We stayed in Room 5, which is quite spacious (though on the top level; all stairs). They have some newer "cottages" that look to be accessible for folks who don't want stairs. Some minor negatives: 1) the tea room closes at 5:30 cutting off direct access to the high street;...