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"On arrival in our room both curtains in the bay window we hanging off the rail at the centre. Room a good size. View excellent. Bathroom nice and clean and plenty of hot water. Dinner was ok but not a very good selection for a “luxury”hotel. Before dinner we couldn’t get the curtains to close but reception was busy so reported the problem after dinner around 8.20pm. Receptionist said she would get problem looked at. Waited until 9.45pm no one arrived so went to bed. Woken up at 10.09 with door...