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Tateshina Grand Hotel Takinoyu

4.0 star property
Ryokan in Chino with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Tateshina Grand Hotel Takinoyu

Public bath
Public bath
Sky Comfortfloor with Tatami area, Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets
Lobby
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Spa
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Free WiFi
The current price is SAR 655
SAR 729 total
3 Jul - 4 Jul

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Superior Triple Room, Non Smoking

Superior Triple Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • 28 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/64sqm

1 bedroom, in-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/64sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 64 sq m
  • Sleeps 7
  • 2 Large Twin Beds, 4 Twin Futons and 1 Twin Trundle Bed

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 23 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Riverfront Tatami area with Open-Air Bath Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 52 sq m
  • River view
  • Sleeps 6
  • 2 Large Twin Beds, 1 Twin Bed and 3 Twin Futons

View all photos for Riverfront Tatami area with Open-Air Bath, Non Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 64 sq m
  • River view
  • Sleeps 7
  • 2 Large Twin Beds, 1 Twin Bed and 4 Twin Futons

View all photos for Riverfront Triple Room with Open-Air Bath Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Triple Room with Open-Air Bath Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 32 sq m
  • River view
  • Sleeps 3
  • 2 Large Twin Beds and 1 Twin Bed

View all photos for Riverfront Tatami area with Open-Air Bath, Non-Smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Riverfront Tatami area with Open-Air Bath, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 40 sq m
  • River view
  • Sleeps 5
  • 2 Large Twin Beds, 1 Twin Bed and 2 Twin Futons

View all photos for Standard Room with Tatami Area, Non-smoking

Standard Room with Tatami Area, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Room with Tatami Area, Non-smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 62 sq m
  • Mountain view
  • Sleeps 7
  • 5 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor Quadruple Room Non-Smoking

Sky Comfortfloor Quadruple Room Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor Quadruple Room Non-Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Large Twin Beds

View all photos for Japanese-Style Suite Room, Non-smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Suite Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 62 sq m
  • Mountain view
  • Sleeps 8
  • 8 Twin Futons

View all photos for Japanese-Style Deluxe Room, Non-smoking

Japanese-Style Deluxe Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Deluxe Room, Non-smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 46 sq m
  • Sleeps 6
  • 6 Twin Futons

View all photos for Japanese-Style Superior Family Room, Non-smoking

Japanese-Style Superior Family Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Superior Family Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Presidential Room, Non Smoking

Presidential Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Presidential Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 68 sq m
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Suite Room, Non-smoking

Suite Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Suite Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 2 Twin Futons and 2 Large Twin Beds

View all photos for Room with Tatami Area - Disability Access, Non-smoking

Room with Tatami Area - Disability Access, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Room with Tatami Area - Disability Access, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 58 sq m
  • Mountain view
  • Sleeps 6
  • 4 Twin Futons and 2 Large Twin Beds

View all photos for Baby Deluxe Room, Non Smoking

Baby Deluxe Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Baby Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Large Twin Bed

View all photos for Superior Room with Tatami Area, Non-smoking

Superior Room with Tatami Area, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Superior Room with Tatami Area, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 63 sq m
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Standard Double Room, Non Smoking

Standard Double Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Double Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Sky Comfortfloor with Tatami area, Non-Smoking

Sky Comfortfloor with Tatami area, Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 62 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Japanese-Style Superior Room, Non-smoking

1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Superior Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 32 sq m
  • Mountain view
  • Sleeps 5
  • 5 Twin Futons

View all photos for Japanese-Style Standard Room, Non-smoking

Japanese-Style Standard Room, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Japanese-Style Standard Room, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 4 Twin Futons

View all photos for Executive Room, Non Smoking

Executive Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Executive Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 47 sq m
  • Mountain view
  • Sleeps 8
  • 6 Twin Futons and 2 Large Twin Beds

View all photos for Sky Comfortfloor with Tatami area Non-Smoking

Sky Comfortfloor with Tatami area Non-Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 45 sq m
  • Mountain view
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for River Front Terrace Suite Room (Non-Smoking)/39sqm

River Front Terrace Suite Room (Non-Smoking)/39sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Suite Room (Non-Smoking)/39sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Shower/tub combination
Bidet
  • 39 sq m
  • Sleeps 5
  • 2 Large Twin Beds and 3 Twin Futons

View all photos for Sky Comfortfloor with Tatami area Non Smoking

Sky Comfortfloor with Tatami area Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Sky Comfortfloor with Tatami area Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 42 sq m
  • Mountain view
  • Sleeps 6
  • 2 Large Twin Beds, 3 Twin Futons and 1 Twin Bed

View all photos for Standard Quadruple Room, Non Smoking

Standard Quadruple Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 33 sq m
  • River view
  • Sleeps 4
  • 4 Large Twin Beds

View all photos for Twin Room - Disability Access, Non-smoking

Twin Room - Disability Access, Non-smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Twin Room - Disability Access, Non-smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Standard Twin Room, Non Smoking

Standard Twin Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Standard Twin Room, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
TV
Separate bedroom
Hair dryer
Private bathroom
Shower/tub combination
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Kids Deluxe Room, Non Smoking

Kids Deluxe Room, Non Smoking | 1 bedroom, in-room safe, free WiFi, bed sheets

Kids Deluxe Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Day bed
Separate bedroom
Hair dryer
Private bathroom
  • 50 sq m
  • Sleeps 6
  • 1 Double Bed, 1 Large Twin Bed and 1 Twin Bunk Bed

View all photos for River Front Terrace Triple Room (Non-Smoking)/32sqm

River Front Terrace Triple Room (Non-Smoking)/32sqm | Bathroom | Combined shower/tub, deep soaking tub, free toiletries, hair dryer

River Front Terrace Triple Room (Non-Smoking)/32sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Day bed
Separate bedroom
Hair dryer
Shower/tub combination
  • 32 sq m
  • Sleeps 3
  • 2 Large Twin Beds

View all photos for River Front Terrace Suite Room (Non-Smoking)/52sqm

River Front Terrace Suite Room (Non-Smoking)/52sqm | 1 bedroom, in-room safe, free WiFi, bed sheets

River Front Terrace Suite Room (Non-Smoking)/52sqm

Highlights

Air conditioning
Heating
Refrigerator
TV
Day bed
Separate bedroom
Hair dryer
Shower/tub combination
  • 52 sq m
  • Sleeps 6
  • 2 Large Twin Beds and 3 Twin Futons

About the neighborhood

Map
4028 Kitayama, Chino, Nagano-ken, 391-0393

What's nearby

  • Tateshina Lake - 18 min walk - 1.5 km
  • Kita Yatsugatake Ropeway - 6 min drive - 4.5 km
  • Lake Shirakaba - 13 min drive - 11.8 km
  • Mishaka Pond - 14 min drive - 5.4 km
  • Kurumayamakogen Ski Area - 18 min drive - 13.8 km

Getting around

  • Chino Station - 26 min drive

Restaurants

  • ‪TINY GARDEN 蓼科 - ‬2 min drive
  • ‪フレグラント - ‬7 min drive
  • ‪信州手打ちそば工房遊楽庵 - ‬5 min drive
  • ‪the switchback TATESHiNA farm and trails - ‬20 min walk
  • ‪蓼科牛 Ittou - ‬16 min walk

About this property

Tateshina Grand Hotel Takinoyu

Upscale ryokan in the mountains
Consider a stay at Tateshina Grand Hotel Takinoyu and take advantage of an indoor mineral hot spring (onsen), a coffee shop/cafe, and an arcade/game room. For some rest and relaxation, visit the 4 indoor hot springs or sauna, and indulge in a massage. At the two on-site restaurants, enjoy breakfast, dinner, light fare, and Japanese cuisine. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • Buffet breakfast (surcharge), free train station pick-up, and hot springs on site
  • An electric car charging station, luggage storage, and an elevator
Room features
All 160 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Deep soaking tubs, bidets, and free toiletries
  • Refrigerators, heating, and daily housekeeping

Languages

Chinese (Mandarin), English, Japanese

Similar properties

Front of property - evening/night

Tateshina Tokyu Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
8.4 out of 10, Very Good, 38 reviews
The price is SAR 682
SAR 825 total
30 Jun - 1 Jul
Tateshina Tokyu Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free train station pick-up and drop-off shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: JPY 1,900 per person
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Cascade Lounge
  • エルバージュ（Herbage）
  • 御堂小路（Midou Kouji）

Things to do

  • 6 indoor/outdoor hot springs
  • Arcade/game room
  • Full-service spa
  • Karaoke

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 2 outdoor hot springs
  • 4 indoor hot springs
  • 6 indoor/outdoor hot springs
  • Hot springs open from 1:00 PM - midnight
  • Hot springs water temperature - 108 ºF
  • Massage
  • Public bath open from 1:00 PM - midnight
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Heating
  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For the comfort of guests using the public bath, this property does not permit children who wear diapers to use the facilities at any time.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property does not allow children
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately JPY 1900 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bathing facility
This property accepts credit cards and cash
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Hot springs access available from 1:00 PM to midnight
Reservations are required for massage services and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
Guests with tattoos are not able to use the onsite public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Takinoyu Chino
Tateshina Grand Takinoyu
Tateshina Grand Takinoyu Chino
Tateshina Grand Hotel Takinoyu Chino
Tateshina Grand Hotel Takinoyu Ryokan
Tateshina Grand Hotel Takinoyu Ryokan Chino

Frequently asked questions

Is Tateshina Grand Hotel Takinoyu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tateshina Grand Hotel Takinoyu?

Self parking is free at this property.

What time is check-in at Tateshina Grand Hotel Takinoyu?

Check-in begins at 3 PM.

What time is check-out at Tateshina Grand Hotel Takinoyu?

Check-out is at 10 AM.

Where is Tateshina Grand Hotel Takinoyu located?

Situated in the mountains, this spa ryokan is within a 10-minute walk of Yatsugatake-Chushinkogen Quasi-National Park and Takabayashi Fish Farm. Tateshina Leisure Land and Tateshina Lake are also within 1 mi (2 km).

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Tateshina Grand Hotel Takinoyu Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 125 out of 247 reviews
Rating 8 - Good. 87 out of 247 reviews
Rating 6 - Okay. 21 out of 247 reviews
Rating 4 - Poor. 10 out of 247 reviews
Rating 2 - Terrible. 4 out of 247 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chun Fong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent retreat for relaxation

An excellent resort for an unique onsen experience and variety of food. This property is popular amongst travellers with young kids.
Stayed 2 nights in Nov 2022

10/10 Excellent

Wai Khoon

Liked: Cleanliness, staff & service, room comfort
Enjoyed our one night stay here. Booked one hour private onsen and thoroughly enjoyed the privacy and waterfall scene. Also did the public onsen and enjoyed it as well. Yukata clothing and towels are provided. Excellent service and a sense of luxury even though the hotel itself is dated. Good breakfast.
Stayed 1 night in May 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is kids-friendly so I highly recommend this place for families who are looking for an onsen stay that welcomes children. The hotel itself is very big and offers various activities. I wish they could improve the traffic at the breakfast buffet. We had to wait for 10-15 mins but it's closed at 9am sharp which meant we had little time to enjoy our breakfast. Will definitely go back when we visit Nagono again.
Stayed 3 nights in Jun 2024

8/10 Good

アツコ

Liked: Amenities
前もって車椅子を準備して頂けるようにお願いして、宿泊施設から準備しておきますってお返事を頂いていたのに､こちらから車椅子は？って確認してもフロントの方は分からなかった。 このような時は誰がみても分かるように工夫して頂きたいと思います。 宜しくお願い致します🙇‍♂️
Stayed 1 night in Jun 2025

8/10 Good

アツシ

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

10/10 Excellent

ミユキ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
親切な対応でした
Stayed 1 night in May 2025

2/10 Terrible

Kim

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
we booked to stay here and the room was outdated. we wanted to use the onsen but wasn't able to because they had strict no tattoos.
Stayed 1 night in May 2025

4/10 Poor

あや

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Rickey

Disliked: Staff & service, amenities
When I reserved the Suite Room through Expedia, the check-out time for this special room was 11:00 a.m. However, when we checked-in at the facility, the from receptionist instructed us that 10:00 a.m. was the firm check-out time, no exceptions. My wife was feeling ill, so a later checkout time would have been much better. The Dinner buffet restaurant seating was extremely slow, even though we had a time reservation. Breakfast buffet seating was even worse. We had to wait 20 minutes to be seated. We wanted to play table tennis, and we asked 3 different times throughout the evening; however, we were told that the tables had already been reserved all through the evening hours. Each time (4 times) that we physically checked, no one was using the table tennis tables. There were 2 tables, both unoccupied all 4 times that we checked. Terrible service!
Stayed 1 night in May 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

まさあき

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
露天風呂 最高です。
Stayed 1 night in Apr 2025

8/10 Good

?

Stayed 1 night in Apr 2025

8/10 Good

ユカ

Liked: Amenities
お風呂最高でした😀
Stayed 1 night in Mar 2025

8/10 Good

兼吉

Stayed 1 night in Feb 2025

10/10 Excellent

AKIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

SHINJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スタッフは皆、親切で お風呂も最高でした。
Stayed 1 night in Jan 2025

10/10 Excellent

ゆうき

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Kwang

Stayed 2 nights in Jan 2025

10/10 Excellent

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
フロントスタッフさんもお掃除のスタッフさんもとても感じがいい｡お風呂も清潔で最高です♪
Stayed 1 night in Dec 2024

8/10 Good

knk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は綺麗で暖まる良い温泉で良かったです。
Stayed 1 night in Dec 2024

10/10 Excellent

トシヒロ

Liked: Amenities
夕食バイキングはとても満足 部屋の広さも温泉も最高でした
Stayed 1 night in Nov 2024

8/10 Good

yosio

Liked: Cleanliness, staff & service, property conditions & facilities
夕食。朝食共になかなか充実していました。部屋も余裕があり今回はなかなか良かったです。
Stayed 1 night in Dec 2024

8/10 Good

トモヒサ

Liked: Cleanliness, staff & service, property conditions & facilities
前回に比べ夕食バイキングが若干落ちた感想です［種類・品数］
Stayed 1 night in Nov 2024

8/10 Good

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Stayed 1 night in Oct 2024