"Staying at The Store was a pleasure. The staff were incredibly helpful, friendly and polite. The room was comfortable with excellent facilities and a beautiful calm interior decorating scheme. I would happily stay again if visting Oxford."

"I would recommend the castle hotel to everyone. Lovely hotel, great location and the staff were so friendly and helpful. On arrival to the hotel, I went to check in, and found I’d booked the wrong date, I was a week early. Expedia did nothing whatsoever to help me, apart from try to charge me the same price of the room again, to change my booking, even though I spend £1000s through them every year. It was my mistake, but I found Expedias response to the situation very disappointing. However, the...

"Staff"

"Room and hotel were lovely. Some of the staff were a bit rude but I didn’t let that effect my stay."

"We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!! We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him."

"Lovely room, very clean and beautiful decor. The reception staff were very friendly and helpful. "

"Beautiful hotel, very clean and fantastic staff. Perfect location."

"It was a beautiful property "