"It was stated and the information page when I booked the hotel that there was parking and shuttle service to the airport and none of that was true we had to find our own to the airport and they charged us a nightly fee"

"Good "

"I paid for my stay through Expedia and when I checked into the hotel they asked for my credit card for incidentals. When I got my Credit Card statement I saw that the hotel had also charged me for the stay. I called and spoke to a manager to get the double charge removed and he said he would have to call me back. I am still trying to get my refund 2 weeks later!"