Sheraton Grand Chicago Riverwalk

Property class: 4

Choose dates to view prices

Located close to Michigan Avenue and Millennium Park, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. In addition to a garden and dry cleaning/laundry services, guests can connect to free WiFi in public areas.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Restaurant
  • Air conditioning
  • Breakfast available
The current price is SAR 1,198
SAR 1,559 total
includes taxes & fees
25 Sep - 26 Sep

Room options

Available filters for rooms
Showing 20 of 20 rooms

Room, 2 Double Beds

8.6 out of 10
Excellent
(119 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

8.8 out of 10
Excellent
(74 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, River View

8.0 out of 10
Very good
(72 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(89 reviews)
  • River view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 1 King Bed

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Family Room, 2 Double Beds

8.6 out of 10
Excellent
(22 reviews)
  • River view
  • 33 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

Junior Suite, 1 Bedroom

8.4 out of 10
Very good
(15 reviews)
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 Bedroom, Lake View

8.8 out of 10
Excellent
(3 reviews)
  • Lake view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed

Suite, 1 Bedroom, Pool Access (River View)

  • River view
  • 1 bedroom
  • Sleeps 7
  • 1 Double Bed

Suite, 1 Bedroom, Lake View

7.0 out of 10
Good
(2 reviews)
  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

8.0 out of 10
Very good
(7 reviews)
  • Lake view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Lake view
  • 66 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds (Mobility/Hearing Access, Roll-In Shwr)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

8.0 out of 10
Very good
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

You may also like

About the neighborhood

Located in Downtown Chicago, a neighborhood in Chicago, Sheraton Grand Chicago Riverwalk is in a shopping district and on the riverwalk. Michigan Avenue and Navy Pier are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Lincoln Park Zoo. Looking to enjoy an event or a game? See what's going on at Soldier Field or Wrigley Field. Spend some time exploring the area's activities, including golfing. Guests love the hotel's central location. Visit our Chicago travel guide
Map
301 E North Water St, Chicago, IL, 60611

What's nearby

  • A cityscape at night with illuminated buildings, a river, and a bridge.
    Chicago Riverwalk
    1 min walk - 0.1 km
  • A city street at night with illuminated buildings, a prominent tower, and decorated trees.
    Michigan Avenue
    5 min walk - 0.5 km
  • A large metallic sphere sculpture in a public square surrounded by tall buildings.
    Millennium Park
    6 min walk - 0.6 km
  • A Ferris wheel and a carousel at a fairground.
    Navy Pier
    11 min walk - 1.0 km
  • A grand staircase in a historic building with classical architecture, including columns and ornate railings.
    Art Institute of Chicago
    12 min walk - 1.1 km

Getting around

  • Millennium Station
    12 min walk
  • Grand Station (Red Line)
    12 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    49 min drive

Restaurants

  • Swissôtel
    5 min walk
  • Sheraton Club Lounge - 33 Floor
    4 min walk
  • The Red Star Bar
    5 min walk
  • Northman Beer & Cider Garden
    5 min walk
  • American Craft Kitchen & Bar
    5 min walk

About this property

Sheraton Grand Chicago Riverwalk

  • Upscale hotel near Michigan Avenue
  • Located close to Millennium Park and 875 North Michigan Avenue, Sheraton Grand Chicago Riverwalk provides a grocery/convenience store, a terrace, and a coffee shop/cafe. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and American cuisine. Free WiFi in public areas is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy perks such as:
    • An indoor pool along with sun loungers
    • Continental breakfast (surcharge), self parking (surcharge), and express check-out
    • An elevator, ATM/banking services, and smoke-free premises
    • 43 meeting rooms, a front-desk safe, and tour/ticket assistance
    • Guest reviews speak highly of the central location and helpful staff
  • Room features
  • All 1218 rooms boast comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like desk chairs and air conditioning. Guest reviews highly rate the clean rooms at the property.
  • Extra conveniences in all rooms include:
    • Recycling and LED light bulbs
    • Free toiletries and hair dryers
    • Flat-screen TVs with Netflix, streaming services, and cable channels
    • Wardrobes/closets, free infant beds, and coffee/tea makers

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key Global. For more information on what this certification requires and verifies, please visit their website.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (USD 75 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 11:30 AM for a fee: USD 32 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • ChiBar
  • Chicago Burger Company
  • LB Bistro and Patissere
  • Link
  • Shulas Steak House

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 125,000 square feet of conference space
  • 43 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Garden
  • On a river
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 on-site accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (49 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 34 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge per pet, per day

Service animals are welcome, and are exempt from fees

Welcoming dogs only

1 total (up to 75 lbs per pet)

Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome

2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for USD 25 per night

Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 35.67 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 32 per person
  • Fee for in-room wireless internet: USD 14.95 per day (rates may vary)
  • Covered self parking fee: USD 75 per day (in/out privileges)
  • A pet fee will be charged per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Sheraton Grand Chicago Riverwalk have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

How much does it cost to stay at Sheraton Grand Chicago Riverwalk?

As of 19 Ramadan 2026, prices found for a 1-night stay for 2 adults at Sheraton Grand Chicago Riverwalk on 25 Ramadan 2026 start from SAR 1,198, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sheraton Grand Chicago Riverwalk pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 75 lbs per pet. A fee applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is available for USD 75 per day.

What time is check-in at Sheraton Grand Chicago Riverwalk?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Grand Chicago Riverwalk?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Sheraton Grand Chicago Riverwalk located?

Located in Downtown Chicago, this hotel is within a 15-minute walk of Michigan Avenue, Millennium Park, and Navy Pier. Art Institute of Chicago and 875 North Michigan Avenue are also within 1 mi (2 km). Grand Station (Red Line) is 12 minutes by foot and Randolph-Wabash Station is 14 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Sheraton Grand Chicago Riverwalk Reviews

8.6

Excellent

9.0

Cleanliness

8.4

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 1128 out of 1833 reviews
Rating 8 - Good. 328 out of 1833 reviews
Rating 6 - Okay. 178 out of 1833 reviews
Rating 4 - Poor. 94 out of 1833 reviews
Rating 2 - Terrible. 105 out of 1833 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick check in process, great location, helpful staff
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and very friendly staff
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, quiet and the view was amazing
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel -bar and restaurant kids loved the pool and riverside view
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown Chicago with a great restaurant and parking.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great, especially if you are planning to do an architecture tour on the river!
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful, and the location is perfect for enjoying downtown and river north in Chicago
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great at this hotel. Jennifer at the front desk was on top of everything and so pleasent to talk with. Sheraton lucky to have her.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location and great staff. It was a splendid stay
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous hotel, walking distance from Navy Pier and Ohio Street Beach. Felt safe and welcomed the entire stay😊
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best visit I've had at hotel in a while. Everyone was nice and so helpful. The hotel's location was close to everything.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Sheraton on the Chicago Riverwalk is a beautiful facility. You can walk to see the fountain, hop on a riverboat tour or water taxi. We felt very safe in the evening. The rooms were very clean and room service staff was fast and friendly. The parking garage was clean and well lit.
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding location, beautiful and functional lobby, fast elevators, nice room.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean room and location is perfect
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this hotel and I would definitely recommend it to others. It’s in a very central location and we were able to walk to a lot of places. The views from the hotel were stunning and the room was well kept and clean. The staff were super helpful and friendly and always tried to remind us to use our $15 daily credit. I will say the AC was STRONG so we were always freezing after being out and about in the humidity
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
The location was perfect but checking in was way too slow. Lack of front desk workers w long line is unacceptable for a hotel that expensive. Pool was nice.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went for Lollapalloza and it was SO CLOSE! Staff was amazing location was beautiful. Will definitely be back!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the service that I received while staying here. The staff was absolutely lovely. Having multiple options to eat in house is definitely a plus. It’s a huge property with great views. I will be staying here again.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love the location. It was walking distance to the Riverwalk, Navy Pier , the magnificent mile, the beaches. Very clean, lots of amenities. Something happened that the pool was shut down for two days of our stay and we were unable to access the balcony outside the exercise area where we wanted to take sunrise pictures. Staff incredibly friendly. Shower showed some age/wear but nothing major. Did note that it was pet friendly although we didn’t take our dogs.
Stayed 3 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was understaffed on Sat afternoon. Took 30 min. Towels were worn- not up to Chicago Sheraton standards. This property is getting dated and not worth premium prices charged. Staff was very helpful.
Stayed 2 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is great to visit downtown Chicago, and it has very nice views to the riverfront and even direct access to it. The only area of improvement is room availability as the check in is stated for 4 PM and we hard 3 rooms booked, and only 1 was available at the check in time, the other 2 were available at 6 PM and 8 PM.
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the staff were very helpful.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. The only complaint was the girl at the check-in desk was very hard to hear and a little standoffish. The breakfast buffet is also incredibly overpriced for a glorified continental breakfast.
Stayed 2 nights in Jul 2026