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"Stunning renovation in art deco style; clean and beautiful room and hallways. "

"Fantastic location in River North. Walkable to great reataurants and to more of downtown. Great rooms and friendly staff."

"Very clean and welcoming "

"I enjoyed my 3 day 2 night at CitizenM. It was just the right amount of space needed for a solo trip. The staff were very friendly and helpful. The artwork was very interesting and the cleanliness of CitizenM was awesome. "

"Nice rooms. Very clean. Perfect location "

"My room was small. Hotel quiet. I wish they had a eatery and active bar option."

"Very welcoming staff that made sure my stay was safe and pleasurable "

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"Rocky was awesome and gave us great recommendations. Check in lady was nice and had no issues. Only issue we had was the bar. My husband waiting a good 30 min with no acknowledgment and it wasn’t busy. This happened 2 nights in a row. Someone from the food area noticed he hadn’t been helped and helped him get his drink. Super disappointing and not sure what that was about since other people were getting served with no issues. Other than that everything else was great. "