"Muy buen hotel"

"We stayed for 2 nights and 3 days and unfortunately the experience was very disappointing. The room had a strong gutter smell throughout our stay. The shower temperature control was faulty and kept getting stuck meaning we either had boiling hot water or freezing cold water. When we asked for help staff told us to use a towel to turn the knob but it was extremely difficult and we ended up having cold showers. The room itself was very small and the TV didn’t work either — despite reporting it,...

"Great staff"

"They never cleaned our room during our 5 night stay. The breakfast costs money and literally only consists of muffins. And our room was in a basement area 6 flights of stairs down with no elevator"