"Staff and location was excellent! Bathroom was smallish but very clean! Moxies was good food but a little slow; we weren’t in a hurry so wasn’t a big deal. Ease for shuttle pick-up to Banff and nice to have rail line right outside to get around town. Would stay again."

"Elevators, to the hallways and room had a very unpleasant smell. Couldn’t breathe in the elevators. AC was so loud- couldn’t sleep at all. Shower faucet gave extreme hot water- was very difficult to take a shower. Horrible stay- wouldn’t recommend."

"Nice hotel. Great restaurants"

"Arrived on a cold, windy evening and got checked into my room. Right away I noticed a whistling sounds coming from the wall mounted AC unit due the a gap from the outside allowing the wind in. I notified the front desk and they kindly offered to change and upgrade my room at no extra charge. Friendly, great service from the front desk staff. Will def stay again!"

"The hotel was clean and maintained. The location is fantastic—super convenient for walking to restaurants, shops, and attractions. One of the highlights was the hot tub, which was surprisingly deep and spacious, perfect for relaxing after a long day."