If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair-accessible path of travel
More
Smoking not allowed
Room amenities
Bathroom
Free toiletries
Food and drink
Electric kettle
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Saddle Chester
Saddle Inn
Saddle Inn Chester
Chester Bells Hotel Chester
Saddle Inn Chester
Saddle Chester
Guesthouse The Saddle Inn Chester
Chester The Saddle Inn Guesthouse
Guesthouse The Saddle Inn
The Saddle Inn Chester
Saddle Inn
Saddle
The Saddle Inn Inn
The Saddle Inn Chester
The Saddle Inn Inn Chester
Frequently asked questions
Is The Saddle Inn pet-friendly?
Yes, pets are allowed at this property.
What time is check-in at The Saddle Inn?
Check-in start time: 3:00 PM; Check-in end time: 11:00 PM.
What time is check-out at The Saddle Inn?
Check-out is at 11:00 AM.
Where is The Saddle Inn located?
Situated in Chester, this inn is within a 10-minute walk of Grosvenor Museum, Chester Racecourse, and Chester City Walls. Chester Zoo is 3.1 mi (5 km) away. Chester Station is 19 minutes by foot.
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The Saddle Inn Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 155 out of 382 reviews
10 - Excellent
155
Rating 8 - Good. 150 out of 382 reviews
8 - Good
150
Rating 6 - Okay. 55 out of 382 reviews
6 - Okay
55
Rating 4 - Poor. 16 out of 382 reviews
4 - Poor
16
Rating 2 - Terrible. 6 out of 382 reviews
2 - Terrible
6
8.6/10
Cleanliness
9.0/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
8/10
Enjoyed our stay. Thank you
Aaron
Stayed 1 night in Jul 2025
8/10
Lovely place, food and breakfast spot on, nice and central but I believe the rooms could do with a deep clean, perhaps new carpets and new grouting round the shower trays?
All in all though love stay and the staff were amazing, a big thank you to will especially, outstanding service
Janet
Stayed 2 nights in Aug 2023
10/10
Everything was excellent the staff could not do enough for us. The breakfast was amazing there was so much choice, enough to feed an army. They accommodated family joining us and then we sat and chatted with extra drinks. It was fab all round would definitely stay again and highly recommend . Had lunch there too and the food was great again with big portions.
Shirley
Stayed 1 night in May 2023
10/10
The whole team at The Saddle made me feel
Like a part of the family. I would recommend this place to anyone looking for a unique experience in Chester. Especially if you’re a music lover 🤘
Connor
Stayed 1 night in Sep 2023
6/10
Property was as advertised, bathroom could do with update.
Frazer
Stayed 1 night in Sep 2023
8/10
It was a nice enough room bathroom a bit tired decor very suitable for theme of pub Stairs to rooms very narrow and hard slog getting to the top floor .
Didn’t eat in as food was finished when we arrived and not available on the other two days which was disappointing.
Angela
Stayed 3 nights in Dec 2023
8/10
Overall we enjoyed our stay but there was a few issues. Our room was hot and we were unable to open the window. The bed was very creaky. The place could do with repainting in parts. But the staff were very friendly and breakfast was lovely
Gary
Stayed 3 nights in May 2023
10/10
Had a wonderful time, staff very friendly, helpfull . Bed was very very comfortable, lovely pub downstairs, near to everything you need to see in Chester, we will be back , thank you for a wonderful stay
Trisha
Stayed 3 nights in Apr 2025
10/10
Owen
Stayed 1 night in Dec 2024
10/10
One night stay along with our 15yr old son. All 3 of us stayed in the same room which was very spacious, set out lovely and very clean. We were impressed with the decor and fealt comfortable right from first entering. Yes it could do with a bit of an update but nothing to worry about at all. The management and staff couldn’t be more helpful during our stay right from checking in to having a bite to eat and a few drinks in the bar. Need to say, the meal we had was professionally cooked and therefore couldn’t fault. There was live music playing on the Saturday night which we enjoyed, however we went to bed before the band finished and noise was not an issue as we couldn’t hear it from our room. To sum up, this is a 100% recommended place to stay, excellent venue, people, room, menu and atmosphere. This will be a regular place that we will stay at in the future.....
Ps we do lots of city breaks and this hotel (albeit different from your usual chains) was truly amazing.
Leigh
Stayed 1 night in Feb 2024
8/10
Spacious, clean rooms very near to the centre of Chester. Very welcoming of us and our dog
Leighton
Stayed 2 nights in Jan 2024
10/10
Alison
Stayed 1 night in Nov 2023
8/10
Steven
Stayed 1 night in Oct 2023
2/10
Ian
Stayed 1 night in Aug 2023
10/10
ELAINE
Stayed 1 night in Jul 2023
10/10
Brendan
Stayed 8 nights in May 2023
10/10
Ian
Stayed 1 night in Feb 2023
10/10
I
Stayed 1 night in Sep 2022
6/10
Anthony
Stayed 1 night in Aug 2022
6/10
Mark
Stayed 3 nights in Jun 2022
10/10
Great location, pub, room, breakfast and staff. No complaints at all. Definitely recommend staying there.
Michael
Stayed 2 nights in Feb 2022
10/10
Verified traveler
Stayed 1 night in Dec 2021
10/10
Anthony
Stayed 1 night in Jun 2021
8/10
Verified traveler
Stayed 2 nights in May 2021
8/10
The inn has lots of character and the staff were very friendly & helpful. Breakfast was good, but could have benefitted from a fruit option.
The room was clean but a little tired & bathroom could do with a little bit of bit of upgrading, e.g. grouting around bath, dripping tap & fixtures.