"Can't fault the staff at the hotel. All the staff we interacted with were extremely friendly and helpful. 10 out of 10.
Parking is limited. We were lucky to get a space on check in. Felt our room was a bit tired. Bed was very uncomfortable and we had a problem with the main door not closing properly. The hotel bar was great and the breakfast was excellent. Again the staff were all great. Overall, we had a great stay at the hotel."
"Cracking hotel- great location for Chester, staff so friendly. The rooms are modern and super clean. Very comfy beds and they've made great use of the space. Pizzas 24/7, we didn't try but saw them and they looked amazing. Free cocktail on check-in. Free tea/coffee/hot choc machine. Will definitely return. Not much parking outside but not an issue at all as there's plenty of secure parking nearby."