"When you tell me my room is ready when I arrive 1 hour before official check-in but then want to charge an extra £15 for early check-in, that’s shameful. Instead you forced a load of people to wait and then queue at 3 pm. It was a terrible check-in experience unlike anything I have experienced elsewhere. I do not recommend staying at this hotel. There are many other options that treat customers better. Seriously, what is the point of making us wait if the room was confirmed as ready?"

"جيد مقابل القيمة المالية انصح به"