"The house is a charming old building, but relatively far away from the city center and the nearest restaurants. You have to walk a good 15 to 20 minutes to the center. The first room we got was spacious and had a nice view, but the heavy old curtains and the old seating furniture were so full of dust that I had trouble breathing. The bed frame was full of stains. We were finally shown two alternatives - in the basement, even though the hotel was perhaps only ten percent full. The room was dark...

"Absolutely stunning hotel, superb facilities and staff service, only place I’ll be staying in Cheltenham in future"