"Great location - can walk EVERYWHERE, easy to handle, very convenient, everything you need."

"Nice"

"Excellent location and property very clean"

"A five star hotel usually comes with a higher level of service and W fell a bit short. The biggest issue was the pool. You must have a bracelet to enter the pool. Bracelets are free with room and are available at front desk. I should’ve received or have been asked if I required said bracelets. Instead I was unaware and my wife and I went to the pool only to be embarrassed and treated like children. Staff simply said we couldn’t enter without bracelets. Nothing further and no sense of...

"I checked in early (for a fee) and wanted to take a nap after unloading my luggage. I opened the bedding to lay down and there were brown stains on the sheets and under side of the comforter. The bathtub also looked like I needed shower slippers. The woman at the front desk was SUUUUUUPER sweet and accommodating. There were no cleaned rooms available at the time so she put me on the list for housekeeping. After about an hr she called to let me know there’s a new room available for me and...

"Excellent, walkable location on Ben Franklin Parkway. Aging rooms are being renovated which may result in some dust and debris on your trip from the lobby to your room and undesirable noise from 0800 to ~1700. I stayed in a "renovated" suite - some finishes are updated and some furnishings were replaced, but it feels more perfunctory than functional. In the kitchen: the dishwasher wouldn't open because the oven handle blocks it, the microwave dims all the lights in the room, the fridge door...

"no free breakfast"

"Very centrally located"