"I recently stayed at citizenM Paris Charles de Gaulle Airport from 13–14 June. While the hotel was convenient for airport travel, I have been disappointed by the handling of a concern that I raised during my stay. Before checking out, I reported a missing personal item to the front desk and was advised that the matter would be looked into. I later followed up by telephone and was again informed that an investigation would be conducted. Since then, I have been waiting for some form of update...

"Excellent location across the street from Gare de Lyon. Stylish and comfortable as always!"

"Very friendly staffs and great breakfast every morning. Would stay there again as it's convenient for La Defense area."

"Excellent hotel, super clean, super central, super modern. Couldn't be better."

"We enjoyed the modern take on a hotel. We found using a tablet to control everything in the room unique and very cool. Terrific staff as well."