"Everything was OK"

"Great spot"

"We were very upset to find that the restaurant was not open and did not get told of this when booking and before arrival. It was very upsetting after a 10 hr flight to have to walk to another hotel to get a meal."

"We booked via Expedia and added the reservation to our premier inn account. There seemed to be a problem from the start. The app stated I had requested a meal and breakfast for 1 (but there were two of us travelling) and that I had over £50 to pay. After several messages via Expedia I was reassured that everything was ok. When we arrived at midnight the reservation number wasn’t in the system… using my name and postcode didn’t work either. After 20 minutes the reservation was found after going...