"We were very happy with the room and cleanliness and amenities. Only one negative, aircon in room didn't work and it got pretty warm there as weather was hot at the time of our stay."
"Brand new hotel in a convenient location - easy walking distance to the station and the cathedral. Parking arrangements in the nearby Forum multi-storey worked well. Staff especially helpful while getting used to the new facility themselves. Quality of food excellent both at breakfast and for all-day dining in the ground floor open plan restaurant. Prices above average but value for money in terms of quality. We came here for the Three Choirs Festival and were pleased to find a good quality hotel within easy distance to and from the Cathedral. We were given an accessible room with additional facilities to accommodate someone with mobility issues. 5 Stars all round."
"We stayed in a large refurbished room, comfortable bed, large bathroom super show and nice toiletries. The breakfast was lovely there could be a better bread choice selection and it gets busy and the staff are at full stretch but it didn't detract from their professionalism. We used the bus and if you plan and get the right ticket it works saves messing around looking for parking spots.Thoroughly recommend."
"Obviously it’s a great hotel but the staff went above and beyond. From the night receptionist when we pulled in on Friday night after a nightmare 7 hour drive, to the manager (I believe…) who rewarded our toddler’s politeness with a bubble blower toy, we couldn’t have had a more wonderful stay. We will absolutely be back, and soon!"