Find hotels near Charleston Tanger Outlets, North Charleston from SAR 361

"Here’s your updated review with the new details included, still under 1500 characters: --- I was initially very anxious about this stay, as I haven’t traveled in years and this trip was especially meaningful. After a last-minute date change, I canceled most reservations but missed one and was charged a no-show fee. I contacted the hotel the same day, requesting a one-time exception to apply the charge to my upcoming stay. Over the next week, I called multiple times and was told a supervisor would follow up, but I never received a call. When I finally spoke to a supervisor the day before check-in, I was told the charge could not be applied. This lack of communication caused significant stress leading up to my trip. Thankfully, check-in was warm and welcoming, and checkout was smooth, though I was disappointed my situation wasn’t acknowledged. The room had several issues: the carpet was still wet upon arrival, leaving my socks soiled; the shower door was off track and nearly fell; and the Wi-Fi did not work during our stay despite being reset. There was no ice bucket, and toiletries were incomplete (no body wash). Breakfast was complimentary, with eggs, sausage, pastries, fruit, and cereal. The eggs sat in a bath of water, which was unappealing. I did enjoy the complimentary coffee each morning and night. The location was convenient, but overall, communication gaps and room conditions made the stay stressful and below expectations."

"The hotel was great - landed late and wanted to stay overnight before the 5-hr drive home. Room was spacious and clean. Breakfast is great as Embassy is famous for! Would stay again if flying in and out of Charleston. "

"Lovely room. Just feel the breakfast quality has declined over the years but greatly appreciate the complimentary water. And would appreciate a chest of drawers in room for people like us who have longer stays. But thank you for all you do!"

"The breakfast daily was great! The employees were very helpful and even though they were busy, they were still very attentive and quick to respond. The suite was very nice and welcoming. I am so glad they were able to accommodate all my needs and requests as I did have my mini with me and she was very at home too."

"Live try hotels. Always clean and live the noon check out"

"My stay was uncomfortable overall. When I went downstairs to purchase two sodas at night, I was told I had to either pay with cash or charge it to my room—even though I had already paid with a card upon arrival, which was confusing. The room itself felt very stuffy and damp, and it triggered my allergies. I later realized the hotel is pet-friendly, which I wasn’t informed about beforehand. While I love animals, this can be an issue for guests with allergies. It would be helpful if the hotel designated specific rooms or areas for guests with pets and separate ones for those without, to avoid discomfort from pet hair or allergens. Additionally, the property seems outdated and in need of renovation. The ceiling, in particular, gave the room an unwelcoming feel. Considering the cost of the stay, I expected a much better experience. Overall, there is definitely room for improvement."

"Love this place!!"

" 5/5 Excellent This is a five star hotel if you want to experience late capitalism in the southern US. This hotel is conveniently located within a few hundred feet of I26, providing guests with the sounds and smells of constant interstate traffic. As i approached i was delayed somewhat as a school bus was offloading a group of elementary school aged children who live in the hotel, as well as the Extended Stay America hotel across the street. It was sweet to see as they were greated by thier parents/guardians to help them to return to thier rooms at the hotel. Check in was fine. The agent was pleased to see a short term visitor to the hotel. He encouraged me to select a room on the ground level as it seems the second level rooms are reserved for the families of the school children and the iternant workers who live semi-permanently at the hotel. The service was what one might expect. One front desk staff happily gave me a roll of quarters to use in the guest laundry machines that do not work. As an aside, the laundry facilities are located in a alcove on the second floor, the alcove is open to the public and smelled like urine. On another occassion i needed service from the front desk. There is a pool that i did not use and a 24 inch Weber grill on the grass clise to the pool. Not sure if the grill is a hotel amenity or used by the group of young men who hang out on the hotel balcony. Id recommend this as a 5 star cultural experience or skip the hotel and watch Florida Proje"

"The room could use a good scrub. There was a roach problem in the room. Breakfast consists of granola bar, raisin bran, milk and coffee. The front desk person was nice. Parking lot was clean and spacious. I did expect better than what I got."