Find hotels near Charles Q. Clapp House, Portland from SAR 581

"The staff were incredible! I loved the fresh coffee and the continental breakfast - much of which was available 24/7. Highest recommendation!"

"Hotel is beautiful but rooms are small! Tight for 3 people. The parking is expensive and only option is valet. There’s always a long wait to get your car, they don’t go in order and are rude. The “free” snacks on the various floors were nothing special. Instead of sparkling water, have regular available. Also some real snacks not just granola and mints. Otherwise it was beautiful!"

"Breakfast was average. Only parking option was valet at $40 a night. Staff was friendly and rooms were clean. The hotel was very convenient to lots of restaurants and shops!"

"Best customer service I have ever received."

"Staff were great! Convenient location. "

"Clean, friendly, good breakfast ( but ran out of pancakes), parking lot under construction $20/ day, easy walk to MECCA"

" A hotel has control over cleanliness, upkeep, and service. This hotel ranks very poorly in service. Not a single smile from any staff at check-in, check-out, or requests. They advertise pickup from the airport is available but after a call before flight, after landing, and then 3 more calls after landing, the shuttle did not arrive even after an hour. The hotel is 10 minutes away from the airport! In my last call to the hotel, they told me they couldn't even contact the driver of the shuttle and did not know where they were. No apology or explanation afterwards. If a service is not available, don't advertise it and don't falsely lead customers to believe it is there. Lastly, a simple apology goes a long way, but no apology goes further. I would never stay here again and recommend all to be wary."

"Loved the hotel, the staff the location and everything was great! I also loved the breakfast "

"Really nice room. The property was great. $40 parking was over priced. "