Find hotels near Characters from Kidnapped statue, Edinburgh from SAR 595

"Nice staff, nice bar and restaurant. TERRIBLY dirty rooms. Throw pillows / curtains / blankets not washed. Mold in some areas. "

"The Mount Royal Hotel in Edinburgh was a very nice hotel. Central to old town, new town, buses, trains, hollyrood, etc. The room ans common areas were extremely clean and the staff polite. The bar and restaurant were fantastic- good drinks and great breakfast buffet. Home made butter was delicious. Only issues were coffee machines-2- where one was not working and the other brew your own in 1-2 min was backed up occasionally with the breakfast crowd. BIGGEST CONCERN was the location for drop off and pickup- street in front was RESERVED only for buses and trains. Very confusing as you had to figure it out on your own - lots of driving in circles and finally drop off a block or two away in StAndrews square and lug suitcases to hotel. That should be mention - e.g., no direct drop off at hotel due to reserved street; need to park a couple blocks away! Overall, good experience."

"Hotel looks nice and modern. The one weird issue is that some of the rooms were in the building in front, so it felt a bit disconnected from the lobby and main amenities. The bed was also a bit too soft for my taste and lacked a bit of support."

"The room had no facial tissues. When I asked at the front desk for a box of tissues, I was told that tissues are not provided, and I should use the toilet paper! The thinness and texture of toilet paper is NOT a suitable substitute for facial tissue. I went to a convenience store to buy my own tissues."

"I want to leave feedback regarding the customer service experience at the Holiday Inn, specifically near the Starbucks area. First, I do want to acknowledge that there were two Indian women working in the Starbucks area who were very kind, respectful, and professional. They treated customers with courtesy, and I appreciated their positive attitude. However, the manager with white hair overseeing that area had an extremely rude and dismissive attitude. I felt completely unwelcome during the interaction. Her behavior toward me came across as irritated, cold, and disrespectful. What made the situation more upsetting was noticing the difference in how she interacted with other customers. I observed her smiling and being pleasant with white guests, while her attitude toward me as a Black customer felt noticeably different and dismissive. Whether intentional or not, that is how the interaction came across to me, and it left a very negative impression. Customer service should be respectful and professional toward everyone. Unfortunately, the behavior from that manager reflected poorly on the hotel experience overall."

"I gave a 4 star rating only because the room was small for what we paid, but nicely appointed and clean. Great toiletries (and even a wash cloth which was a pleasant surprise). We had the buffet breakfast and the service and variety was excellent."

"Easy parking great service "

"Lovely place! Definitely will consider for next time staying at Edinburgh "

"We stayed on the 7th floor and had a stunning view of the castle. The front desk staff were all very helpful. The room was very clean. It was well located for all of our walking needs with bus stations nearby when we wanted to be out of the cold"