"Lovely hotel with cozy clean rooms. Great location shopping, restaurants. "

"The hotel was very clean and in good condition given the recent refurbishment. Staff were very attentive. We didn’t have a dinner booking at the hotel restaurant but they managed to find us a space. The restaurant food and drinks were excellent Would definitely recommend and stay again. "

"Lovely stay at hotel , great as opposite station so very convenient, loved walking into town , so much to do. Room was comfortable, staff friendly and a good bar , breakfast was buffet plus a cooked option . Enjoyed my stay thank you "

"Lovely location, peaceful atmosphere. Very friendly staff. Rooms were comfortable had all you needed for your stay. Lovely big bath towels! Breakfast was ok, could improve, scrambled eggs not good being kept warm, not much choice on the continental side. We didn’t use the bar but was told we could take drinks and food to the room if wanted. Would definitely stay here again. "

"The friendliest hotel I have stayed in, ever. The staff were delightful - hospitable, kind, engaging and very efficient. The hotel fully lives up to its globally iconic location in one of England's most beautiful cities, steeped in history and culture. It was amazing that such a 'top-end' hotel is dog friendly too... We felt very special during our stay and would love to return. Worth every penny...!"

"Wonderful stay, friendly helpful staff, we will definitely be coming again!"

"Clean, bright room with very comfortable bed. Nice staff and great location. "

"Fantastic stay, The Grand Suite was amazing and the staff were fantastic. Highly recommend."