Find hotels near Chapel Hill Mall, Akron from SAR 311

"N/a"

"Dissatisfied."

"Room was not made up daily. Shower supplies ran out the day we left, because the room was not maintained when we were there."

"The overall look of the property was pleasant. It looked nice until you got into the elevator. Trash in the elevator. The room was barely clean. Very dusty and actual dirt on top of the ice bucket lid. The bathroom floor was sticky. The room just felt so gross. You just didn’t want to walk with bare feet anywhere in that room. It took two trips ( a long way - we were on the 4 th floor) to get a key that would open the door. They had to give us a new room. Here is the positive: The beds were clean and comfortable It was quiet. Good blackout curtains. Would I stay here again? Absolutely not."

"My only complaint is that the bartender and waitress seemed to be quite distracted by their own personal conversations. It was very noticeable. Attentiveness to diners was horrible. I sat at the bar 5 minutes while the bartender conversed with friends and co workers, prior to even being acknowledged. At one point I thought she was inebriated. They were talking well enough to be heard. I was shocked. The breakfast and check in staff were attentive, helpful and excellent overall."

"Was a nice size hotel but it needs some attention.I Called a week before and asked if the Hot tub was working ?It was !When we got there it was not .Just disappointed that if something is not working that there isn’t a sign or something to tell you things aren’t working .They did have it working the next day but it was warm not hot .That area definitely needs some TLC for sure .The room was fine ."

"Nice rooms and clean "

"Roaches on property I have video"

"Nice property. Bed and linens were soft and comfortable . Good breakfast selection. "