Find all hotels by Banyan Tree in Changshu from SAR 928

"I only stayed for two nights, but my experience at **Pan Pacific Suzhou** was fantastic. The hotel is beautiful, impeccably clean, and offers a luxurious yet comfortable atmosphere. What truly stood out was the **exceptional customer service**. When I accidentally left my necklace behind, the staff went above and beyond to ensure its safe return—sending it to my next hotel in Shanghai **the very next day**! Their honesty, efficiency, and kindness reflect the hotel’s commitment to guest satisfaction. Highly recommend this hotel for its **prime location, pristine rooms, and thoughtful service**. I’ll definitely stay here again on my next visit to Suzhou! "

"Very nice view from the property. Check in was fast and smooth. Room interiors are good and clean"

"Good price good service "

"Great hotel, friendly staff and spacious rooms. The location is a bit off the path for tourist but there is a subway station on site and plenty taxis around."

"Good "

"Beautiful rooms, helpful support from staff, excellent breakfast. "

"Luxurious stay for the business trip in Zhangjiagang. The hotel is simply flawless."

"it was one of the best from best"

"Fantastic hotel. Wonderful service and great location."