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"Fabulous stay at Emperador , good location , great facilities especially the roof top pool and restaurant."

"Location is amazing: in the heart of downtown. Transportation is within walking distance. There are two metro stations super close by, Callao and Gran Via. Also buses out front. The hotel is just a beautiful property, perfectly appointed with era-appropriate furniture and features while also modern conveniences and a gorgeous bathroom. It was isolated from street noise but you can hear noise from other rooms (I think it's the new normal). Great staff. Incredible buffet breakfast (which was optional)."

"Hotel Regina was perfect at all levels! I cannot recommend this hotel enough. Everyone was always willing to help and make my stay enjoyable and memorable! "

"We have visited Madrid a few time before and also had dinner at the restaurant located in the hotel so this time decided to try the hotel and was not disappointed. We selected a room with a view of the Plaza and was very happy we paid the extra. The staff at reception are really friendly, the hotel style is perfect, room was large and very clean with an amazing view over the plaza. They have a roof top bar which has good vibes but not the best for views due to the high walls but a perfect sun trap. Highly recommend the breakfast and also the restaurant for dinner."

"I loved the hotel. Great location. Staff very friendly and everything clean and nice."

"We love the Time we spent with This Hotel Puerta America it’s a beautiful hotel we love it "

"Excellent stay. Great location. Staff very friendly and attentive. "

"Excellent service"

"I had a fantastic stay at your hotel! The staff were exceptionally friendly and attentive, the room was clean and comfortable, and the amenities were top-notch. I particularly enjoyed the breakfast buffet. Thank you for making my stay so pleasant. I look forward to returning!"