"The staff were lovely and welcoming, and the room was clean on arrival. The hotel was also nice and quiet, which helped us get a good night’s sleep, although we found the bed a little uncomfortable.
Unfortunately, the breakfast was disappointing, with very limited options and extremely poor gluten-free choices for my coeliac child. There was no gluten-free bread, biscuits, or muffins available for example . Despite booking breakfast for 9:00 am at check-in, we still had to wait around 10 minutes for a table each morning , which made the booking system seem pointless.
Housekeeping could also be improved, as the bedding and pillows often looked rushed and untidy after the room had been serviced.
Overall, the friendly staff were the highlight of our stay, but the breakfast and housekeeping standards let the experience down."
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