Find all hotels by Iberostar in Chacmuchuch

"The most gracious staff I've ever encountered."

"Good"

"We had a great time in this resort. Food was really good. We stayed at RIU on our last trip and food was much better at sunscape.We really liked Sunset Grill and Mexican restaurant. Buffet was decent too. Its a small resort, easy to get around. We had booked 2 rooms and one on the main floor room smelled like mold. We asked to be moved and they were able to give us a upper floor nicer room. It is a great choice for familiar with kids. I woukd stay there again. "

"Very clean and beautiful view from room & the beach is also there by hotel. Loved it"

"Loved everything, my only complaints were the towels in the room did not smell the best. The food in the buffet was okay. Everything else was great! "

"We had fun but the entertainment was better years ago. "

"Overall rating is a 3 an ALL HONEST REVIEW. Some key points for future goers are ROOMS •“Ocean front view” room we stayed is advertised as a king size bed when really a it’s two twins put together •No shower door. So the whole floor was wet after showers and made the floor EXTREMELY SLIPPERY and DANGEROUS •the lighting for the shower as well was in the corner side of the wall lined up which made it look ghetto and instead of a normal shower light •paint job isn’t complete in bathroom •bedroom has a bunch of scratches on the frame which made it looks even more distasteful •stickers all over the windows … not necessary it actually ruins the view of the ocean which was the point of that room •walls are not sounds proof ROOM SERVICE •Room service was horrible. Only time they did great was whenever we called for food… Other then that they took forever to provide us New towels, a clean room when we were gone, Didn’t pick up dirty plates that were left for DAYS, •they don’t make your bed when you’re gone as well POOLS & Activities •nice pool side bar had non alcoholic options •not overly crowded •good music volume •ONLY DOWNSIDE IS BEACH IS CLOSED AT 6pm and POOLS ARE CLOSED AT 8pm. •gym is very stuffy and not spacious enough which can also be dangerous • again with service staff will only bring you drinks or food to you if you ask not go up to you and ask you if you need anything Only restaurant I’d recommend is HAKKA and the Italian restaurant for salmon"

"Grounds Beautiful but rooms could use some rennovating but overall good stay."

"Staff very friendly. Good quality food"