"The first room I was sent to was a free “upgrade” it was outdated smelled like mold and had trash in it still so I moved and got moved to a very nice room #308 ask for that room.."

"For a one-night stay, this property was fine overall, and the staff, especially Mark at the front desk provided excellent customer service. He was professional, understanding, and did his best to explain the situation. That being said, Expedia or Best Western seriously need to correct the room photos being advertised for the standard rooms because they are extremely misleading. The photos shown for the standard room clearly depict a suite-style setup with a separate living area and sofa bed,...