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"Business trip, all amenities were excellent "

"Amazing Hotel with great facilities and wonderful staff. Service absolutely spot-on and everything worked well. Excellent position is Switzerland's best resort. "

"Service by staff was impeccable but no hot water for a full day so couldn’t shower after full day of activity and felt grimey so I have mixed feelings about this hotel. "

"It was very clean and tidy. The layout was spacious and the atmosphere was friendly and comfortable. We have friends living in Zug and recommended they tell other friends and family who visit to try to stay there. The location is close to the main train station and close it all the shops and restaurants. The minibar was perfect for back-up if you could not get to the market for drinks. "

"The stuff are great, helpful. But it doesn’t have air conditioner in the summer. The location is great. "

"Love the hotel&staff! Everyone was very kind and want to specially thank to Stephanie & Hassan for their warm welcoming and hospitality. Definitely want to repeat again for next visit to Luzern."

"Our stay from the moment we arrived was excellent. The staff was very polite and helpful. Our room was clean and comfortable with no problems whatsoever. The beach bar was a great place to unwind with a fabulous view. "

"The staff incredible! Our stay was lovely. Restaurant great view of city. The hotel is central to shops and dining. We would stay there again."

"Worst place ever ! Our flight was delayed we reached 11 pm in night it was raining the front door towards reception was locked. We were standing outside the property with my family of three with 13 year old kid there was a door bell the lady did not let us in. I have to call Hotels.com and agent Was on phone with me for one and half our to convince her that booking is correct and finally she was satisfied . She tried to let us (buzz in) apparently they don’t have full time staff in and door...

"Great location for exploring the city on foot. Parking was a challenge. The rooms were larger than we were expecting. The staff was helpful and helped in locating parking. "