"The room smelt of cigarette smoke, the linens were dirty, the towel rack and the toilet paper roll dispenser were broken. When I called the front desk, there was little to no care or regard to any of these issues. The fact that the room didn’t have bedbugs seems to have been a miracle. This is nothing like any Redroof I have ever stayed in, in the past. Will be looking at other hotels in the future and will not ever stay another Redroof seeing that they do not seem to care about franchise...