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"Overpriced and under-whelming. The room was comfortable but very small given the nightly rate. Breakfast was only a selection of bagels with a choice of fillings (I had the salmon bagel which was good but, again, under-whelming given this is supposed to be a luxury hotel. We will not stay there again nor recommend it."

"The grounds were beautiful and proximity to the park and falls was great, but the rooms were dated."

"Nice setting. Just be aware if you get one of the double bed rooms the sleeping area is very small. It’s an older motel, and the walls are thin. On the plus side, the property is well maintained and right on the lake. The fire pit is great. Other rooms may be bigger, and they offer glamping. Coffee and muffins in the morning are good. If you want a bigger breakfast you will have to go elsewhere."

"This was our second time staying at the Gould Hotel in Seneca Falls. The hotel has the funky, historical vibe we enjoy. The room we stayed in was spacious and comfortable. We were there for three nights and there wasn't any housekeeping during our stay. We had to text the front desk staff to a personal number to alert them we needed service. The restaurant/bar area was not operating at the time of our stay. It is a great location if you are interested in the Women's Rights Convention...

"My stay was brief but"

"Rating: 2.5–3 stars This property sits in an absolutely beautiful location with stunning views of the lake and the hills to the west. The sunsets are truly incredible, and the overall atmosphere is quiet and peaceful. The front yard has a lot of charm and potential, though the grass was noticeably overgrown during my stay. The experience itself was unusual. I was greeted briefly by someone who handed me the key, but after that I didn’t see a single staff member, and there’s no real reception...

"under construction so couldn't use any amenities. blinds were not dark enough ,light shinning into windows all night."

"The place was beautiful. It was like staying in a museum, lots of antiques and paintings. The breakfast was excellent."

"Loved the location, view and lakeside walking trail and park"

"The hotel was clean, comfortable, and the room itself was very nice. Unfortunately, my experience at check-in wasn't the best. The front desk associate came across as dismissive, particularly when she realized our reservation had been booked through a third-party service. The way she requested an alternative form of payment felt rude and unwelcoming. Additionally, when we got to our room, there was no shower soap in the bathroom. We called the front desk to request some, but it took nearly two...

"The room was beautiful. The staff was extremely friendly, helpful, and kind. The complementary breakfasts were incredible! I would highly recommend this place."

"The rooms and common areas inside were clean. Outside by the pool the grass needed cut. Overall, very nice place."

"We were greeted by staff that did not tell about the fact that there was no ice for any ice machines. She said “it’s supposed to get fixed but that was days ago”. That continued for our 4 day stay. When I asked for more than 2 towels, since we were staying for 4 days, I was met with- just put the used ones outside the door and then I will give you more”."

"Beautiful and clean "