"This is an extremely nice hotel. The room was exceptionally clean and comfortable. The bed was amazing with the linens super soft and fresh. The towels are extra large and fluffier than traditional hotel towels. Robes were available. We ordered room service twice and everything was delicious, arrived right on time, and was perfectly arranged. The pool is heated. My only complaint is that the resort is a bit noisy. There is a natural waterfall, artificial water features turned on most of the time, and loud music playing from two areas near the pool. The water flowing reminded me of the sound I hear in my yard when the neighbors air conditioner is on. I wanted more peace and quiet. That being said, the hotel excelled in most other areas."