"THIS IS THE FIRST TIME WE STAYED IN THE BEST WESTERN AND ON CHECK- IN THE FRONT DESK STAFF WAS VERY RUDE AND UNHELPFUL (MISS DESIREE) . WHEN BOOKING THROUGH EXPEDIA WE WERE NOT AWARE OF THE $100.00 DOLARS DEPOSIT HOLD BACK . MISS DISEREE (F/DESK ) SAID THE HOTEL WILL HOLD $100.00 DOLLARS DEPOSIT AND ON CHECK OUT SHE WILL REFUND THE DEPOSIT AND ON CHECK OUT ON JUNE 3 2026 SHE WAS AT THE FRONT DESK AND SHE CHANGED HER STATEMENT SAYING THE DEPOSIT WILL BE REFUNDED IN 5 DAYS . I SIGHNED THE...

"Toilet over flowed kept going down then back up. Tbh it was a horrible experience and found out it happened multiple times…"