Find all hotels by Americinn in Cascade, IA from SAR 393

"Spa was closed early on Saturday."

"I had a very disappointing stay at Grand Harbor Resort. I was moved to three different rooms within the first 12 hours of my stay due to the heat not working in my first room. I was told I would not be charged for my first night, but at checkout, the hotel refused to make it right and I was charged the full amount. After returning home, It was almost impossible to speak to a live person when I called and they again refused to do anything to make my experience right. I will not be staying at this hotel again. "

"This was a very cute and amazingly fkash from the past experience. Beautiful hotel. We stayed in the presidential suite and loved it. Very clean amd romantic. Only issue was a sign outside making noise so loud we coule hear it all night but naustalgia i guess. Hubby experienced a bit of paranormal noises. Lady crying and a few other things but i slept like a baby. Would stay again."

"Love"

"Breakfast was good and staff was amazingly good "

"The breakfast was awesome! The pool was freezing, and the hot tub was broken. The front desk staff were wonderful! They were experiencing technical difficulties because a storm took out the phone and internet, so they didn’t know if rooms were reserved, already rented, or available. They had to go back to pen and paper. "

"The staff was friendly and helpful even in the late evening and early morning. The room and common areas were clean and well maintained."

"Parking was great. "

"Staff was great and personable. Didn’t make us feel like we needed to checkout asap in the morning. Breakfast was average, but hot and tasty. Pool area was clean and safe. Lots of seating for parents. Ran out of pool towels though. "