"Clean room. Nice view. Easy to get to convention"

"I had ants in my room. I called down to the front desk at about 130AM because I saw more ants but no one ever picked up. I let the front desk know what happened and all she did was offer me points. I then asked her if the roles were reversed with points be sufficient for you and you just spent $200 on a room. I’ve been a Hilton member for over 10 years"