"Staff was wonderful"

"The people at the Best Western Capital City were amazing. They helped with getting my families rooms all together since I was going to be in the hospital. The rooms were clean. and I can't say it enough, all the people at this Best Western were absolutely wonderful. "

"Horrible bright white lights everywhere, very thin towels and sheets, not enough towels, the cheap toilet paper! Breakfast: minimal selestion and quality. Stair railing to second floor have awkward hand railings. Ckeck in time of 3 pm didn't happen...not able to check in until 5 pm!"