البحث عن فنادق في Carlton Highdale من SAR 299

"Clearly there’s a leadership issue at this hotel. The Staff were nice but clearly not well trained or motivated. Long check in line with no other staff available or skilled to attend the other checkin counter. An elderly couple needed help with bags but none of the Staff around offered. Same for us when leaving no one helped. There seems to be around 100 doors along each corridor which require manual open … why ? Bad for clients with bags but poor cleaning staff. Old smelly carpets. Dirty...

"The house was very good, some minor issues, the fridge was not very fresh, had to freshen it up, also some black mould around the bath/ shower so cleaned that as well. Watered the plants but clear no other guests had, also previous guests leaving cigarette ends in the garden and plant pots, not nice"

"No real ale mainly lager"

"Booked for a wedding but on the morning of the wedding there was no hot water to get a shave or shower but what made it worse was that there was no communication from the staff and no apology offered or compensation from management"

"Had a lovely weekend here. This hotel was perfect. Nice and quiet but lively enough to provide a pleasant ambiance without ever being noisy or overbearing. Staff throughout were lovely and the food is very good. Would highly recommend if you are looking for somewhere to get away and relax."

"Fantastic setting . Old school charm . Friendly staff ."

"Nothing the property was amazing. Walk inside enjoy a drink and relax"

"Very cute cottage with all the necessities! Very clean"

"Very friendly and helpful staff."

"Lovely room. Great bar area & restaurant"

"Great breakfast, the location is fantastic, so quiet and scenic"

"From the minute we stepped inside we were welcomed by friendly helpful staff. The rooms were clean and roomy. The food was excellent and the dining room service was excellent…..evening meal and breakfast. The views were incredible, the location was beautiful. Would definitely stay again and would definite, recommend, 100%."

"Lovely hotel / pub in a very scenic location. Beautiful views. We had 2 cottages for our extended family group of 7 adults/ 4 children. Spent the afternoon enjoying the patio drinks and watching the water flow. Had a delicious Sunday dinner in the lovely upper dining room. Beds were comfortable and had everything we needed . Would definitely stay again ."

"Overall a lovely stay. Our room was large, clean & comfortable with a balcony overlooking the front garden area. Good to have a fridge in the hot weather. We also appreciated the USB ports & other amenities. Comfortable armchairs & a comfotable bed, although the bedding was a little excessive for the hot weather - easy to remove the top layer though. The lovely bathroom was also a good size with a seperate bath & shower. Our only frustration was the early morning traffic noise - we had to open...

"A really lovely cottage. A big space, two good sized en-suite bedrooms and a well equipped kitchen."