"Had a nice time with my family. Rooms were comfortable and clean. Staff was quickly responsive to any questions or needs we had. Reservations at restaurants were difficult to obtain even with staff assistance. Was told some restaurants were booked weeks in advance. Wish I would’ve known this so I could’ve been more proactive sooner. The buffet was hit or miss, just had to be patient about looking around. Usually found something good. The resort was lacking in organized activities for guests...

"We originally booked at Riu Palace Aruba – All Inclusive but were moved to Barcelo Aruba due to renovations — with no price adjustment despite a glaring downgrade in quality. We traveled as a large family with three separate rooms, and the issues were consistent across all of them. Rooms lacked essentials you'd expect at a 3-star hotel — no conditioner, no body lotion, showers clearly not cleaned daily. Multiple requests to replenish the shower gel dispenser went ignored. Our children reported...

"Food it was good and staff there were good help for me and my mother I will go back"

"The place is amazing spotless cleaned! The food was excellent. I would say they need a little help with customer service at the restaurants. Overall and excellent resort, already seeing if we can book a return at end of year!"