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Hotel Alex

4.0 star property
Family-friendly hotel with a full-service spa and a fitness center

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Photo gallery for Hotel Alex

Bar (on property)
Exterior
Minibar, in-room safe, individually decorated, desk
Lobby
Outdoor spa tub

Reviews

7.6 out of 10
Good

Popular amenities

  • Hot Tub
  • Bar
  • Spa
  • Pool
  • Room service
  • Breakfast available

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Standard Room

Standard Room | Minibar, in-room safe, individually decorated, desk

Standard Room

Highlights

Soundproofed
Individually decorated
Air conditioning
Connecting rooms available
LCD TV
Cribs/infant beds
Blackout drapes/curtains
Rainfall showerhead
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
Esquina Ferrenquin a La Cruz, Caracas, Capital District, 1080

What's nearby

  • Libertador Simon Bolivar House - 13 min walk - 1.1 km
  • Caracas Square - 19 min walk - 1.6 km
  • Sambil Caracas Commercial Center - 7 min drive - 6.7 km
  • Centro Comercial Ciudad Tamanaco - 7 min drive - 7.0 km
  • Altamira Square - 9 min drive - 7.3 km

Getting around

  • Parque Carabobo Station - 4 min walk
  • Caracas Station - 14 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 37 min drive

Restaurants

  • ‪La Cita - ‬3 min walk
  • ‪Kfc - ‬1 min walk
  • ‪El Coyuco - ‬3 min walk
  • ‪El Quijote de La Candelaria - ‬4 min walk
  • ‪Cachapas Doña Agapita - ‬1 min walk

About this property

Hotel Alex

Upscale family-friendly hotel located in Centro Sur
Take advantage of a terrace, a hair salon, and dry cleaning/laundry services at Hotel Alex. Treat yourself to a massage, a body scrub, or a facial at the onsite spa. The on-site barbecue restaurant, Capoeira Grill, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also enjoy perks such as:
  • An indoor pool and an outdoor pool
  • Full breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), meeting rooms, and a computer station
  • Free newspapers, luggage storage, and a porter/bellhop
Room features
All 100 individually decorated rooms offer comforts such as air conditioning, in addition to amenities like late night room service and free WiFi.
Other amenities include:
  • Bathrooms with rainfall showers and bathtubs
  • 25-inch LCD TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

Languages

English, Portuguese, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Valet parking on site (VES 56 per day)

Food and drink

  • Daily full breakfast available for a fee: VES 135 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Capoeira Grill

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Massage

More

  • 14 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before 2:30 PM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
3 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately VES 135 per person
  • Valet parking fee: VES 56 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alex Caracas
Hotel Alex Caracas
Alex
Hotel Alex Hotel
Hotel Alex Caracas
Hotel Alex Hotel Caracas

Frequently asked questions

Does Hotel Alex have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is Hotel Alex pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Alex?

Valet parking is available for VES 56 per day.

What time is check-in at Hotel Alex?

Check-in start time: 3 PM; Check-in end time: noon.

What time is check-out at Hotel Alex?

Check-out is at 2:30 PM.

Does Hotel Alex provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request.

Where is Hotel Alex located?

Located in the center of Caracas, this family-friendly hotel is within a 10-minute walk of El Palacio de Las Academias, National Art Gallery, and Galería de Arte Nacional. Children's Museum of Caracas and Museo Bolivariano are also within 15 minutes. Parque Carabobo Station is only a 4-minute walk and La Hoyada Station is 8 minutes.

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Hotel Alex Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 107 reviews
Rating 8 - Good. 51 out of 107 reviews
Rating 6 - Okay. 19 out of 107 reviews
Rating 4 - Poor. 6 out of 107 reviews
Rating 2 - Terrible. 8 out of 107 reviews

8.6/10

Cleanliness

8.0/10

Staff & service

2.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

2/10

Stayed 2 nights in Nov 2019

2/10

Que no cuentan con agua ni para usar el baño y si lo usas es un solo apeste
Stayed 3 nights in Dec 2018

2/10

First of all, the water was ration, meaning you get water only twice a day early in the morning 7 -730 am and 4-4-30 pm. After 4-5 days staying at that hotel, i find out that that situation being going on for a long time so i decided to move to another hotel which later i will have to call Expedia about a refund for the hotel charged and other inconvenience i have staying at that hotel.
Stayed 14 nights in Nov 2018

4/10

The hotel was nice but water restrictions. There was water only from 19:00 to 20:00 and 6:00 to 7:00AM. That was big problem for the stay, other than that was ok.
Stayed 4 nights in Nov 2018

2/10

Stayed 2 nights in Nov 2018

8/10

Stayed 2 nights in Oct 2018

8/10

Nice hotel, a great price, in the city downtown. I would go again.
Stayed 4 nights in Oct 2018

10/10

Stayed 3 nights in Sep 2018

6/10

La habitacion estaba en tinieblas solo funcionaba una bombilla no tenian agua y la atencion bastante distante.
Stayed 1 night in Sep 2018

6/10

Stayed 1 night in Aug 2018

8/10

Buenas instalaciones. Atención del personal excelente.
Stayed 5 nights in Apr 2018

8/10

Ofrecieron solo un desayuno y no dos Deberían tener tanques de reserva de agua, para no quedar sin este servicio

8/10

2/10

Checking in was good. Dinner was good. Someone was in our room, stole my iphone charger from my suitcase. There was no water to bathe, brush teeth or use toilet. Staff couldnt care less
Stayed 1 night in Jan 2018

6/10

El servicio de la internet malisimo como las habitaciones limpias pero el baño poco practico no hay toallas el personal si muy atento y servicial
Stayed 1 night in Oct 2017

8/10

Stayed 2 nights in Aug 2017

6/10

空港からはタクシーで20分ほど。立地は決して安全なエリアではないので一歩外に出れば危険と隣り合わせですが、夜に近所で買い出ししたいと申し出ればガードマンを付けてくれるなど、この国の最低限のサービスはきちんとやってくれます。

6/10

Séjour positif

10/10

Personal muy simpático y atento. Un check-in veloz, habitaciones insonorizadas y cómodas. Un restaurante en planta baja, otro en el último piso con vista panorámica y posibilidad de pedir que le traigan comida a la habitación. La piscina y el bar son un éxito, así como la sala de fitness y el spa, (que no hemos usado). A nivel personal pasamos un muy buen rato en el hotel Alex con mi esposa y mi hija de 3 meses. Perfecto para hacer diligencias en la capital sin necesidad de gastar dinero en transporte.

10/10

Hotel ubicado estrategico para realizar diligencias en entidades gubernamentales, como el SAIME Central que queda a minutos de la zona, o a 20'30 minutos caminando.

8/10

War wegen einer Geschäftsreise dort, als Urlauber ist die Gegend nicht zu empfehlen.

4/10

En general decepciona,como se negaban a darnos la habitación reservada, tratando de asignarnos una inferior, nos cambiaron tres veces, las dos primeras noches no tuvimos agua caliente, el personal de recepción demuestra ineficiencia y desidia. En las últimas dos noches nos asignaron una habitación en el tercer piso en la que escuchábamos el ruido de las cañerías de los baños de otras habitaciones.

6/10

8/10

The guys in the breakfirst room do nothing, the Womans have to so everything. At the Lobby was at evening one very friendly guy, he told me it was his 3 week. He did a Perfect Job,was very friendly and Give ne a feeling of welcome. The other Guy was Not friendly. At next Morning there was a friendly girl, who do a good Job and was very friendly

4/10

No había toallas cuando entramos a la habitación. El agua caliente tarda 10 minutos por reloj en llegar desde que abres una canilla, grifo Se escucha todo de habitaciones vecinas Muy ruidoso Zona urbana no muy buena mi tranquila Etc etc