"• Unsanitary room conditions, including apparent rodent droppings • Poor air quality and a heavily clogged air-conditioning filter • Exposure to diesel exhaust entering the room • Security concerns related to unsecured exterior doors • The lack of meaningful assistance when these issues were reported"

"The lady that checked us in was wonderful. She provided restaurant suggestions and she went out of her way to make us feel welcome."

"Discovered while making reservation there wasn't any direct phone line to motel. The message should have included "0" as the way to contact; same day reservation, without ability to contact motel, created a not successful rest, since I don't use a bed, but a chair for sleeping. I relied on photos of the room, which showed a couch or a comfortable chair, which was needed for chronic pain issues. The manager was genuinely helpful with another snafu in the reservation. Appreciate her help which...