Puerto Cancun Marina Town Center - 4 min drive - 2.5 km
Ultramar Ferry Puerto Juárez - 5 min drive - 3.6 km
Getting around
Cancun Intl. Airport (CUN) - 28 min drive
Restaurants
La Suegra - 1 min walk
Church's Chicken - 5 min walk
El Paisano del 23 - 1 min walk
Subway - 6 min walk
Las Quekas - 5 min walk
About this property
Hotel Colonial San Carlos Cancún Centro
Hotel near Plaza 28
Located close to Ultramar Ferry Puerto Juárez, Hotel Colonial San Carlos Cancún Centro has plenty to offer. Stay connected with free WiFi in public areas.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
18-inch LCD TV with cable channels
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
No pets and no service animals are allowed at this property
Property is also known as
Hotel Colonial San Carlos
Colonial Carlos Cancun Centro
Hotel Colonial San Carlos Cancún Centro Hotel
Hotel Colonial San Carlos Cancún Centro Cancun
Hotel Colonial San Carlos Cancún Centro Hotel Cancun
Frequently asked questions
Is Hotel Colonial San Carlos Cancún Centro pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Colonial San Carlos Cancún Centro?
This hotel doesn't offer parking.
What time is check-in at Hotel Colonial San Carlos Cancún Centro?
Check-in start time: 3:00 PM; Check-in end time: noon. After-hours check-in is not available.
What time is check-out at Hotel Colonial San Carlos Cancún Centro?
Check-out is at noon.
Where is Hotel Colonial San Carlos Cancún Centro located?
Located in Downtown Cancun, this hotel is within 1 mi (2 km) of Mercado 23 and Plaza 28. Las Palapas Park and Séptimo Día Adventist Church are also within 10 minutes.
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Hotel Colonial San Carlos Cancún Centro Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 41 out of 106 reviews
10 - Excellent
41
Rating 8 - Good. 17 out of 106 reviews
8 - Good
17
Rating 6 - Okay. 20 out of 106 reviews
6 - Okay
20
Rating 4 - Poor. 10 out of 106 reviews
4 - Poor
10
Rating 2 - Terrible. 18 out of 106 reviews
2 - Terrible
18
6.4/10
Cleanliness
7.6/10
Staff & service
6.8/10
Amenities
5.8/10
Property conditions & facilities
6.4/10
Eco-friendliness
Reviews
6/10
Nice location
Michael
Stayed 4 nights in Feb 2025
10/10
This place was just what I needed for my weekend getaway!
Abel
Stayed 2 nights in Jan 2025
10/10
The location is awsome, great service, great enviroment
Angel
Stayed 1 night in Feb 2025
8/10
Good staff
Gregory
Stayed 1 night in Mar 2025
10/10
Very Good place noche people I recomended if you aré looking for hotel cheaper AND nice
Juan Carlos
Stayed 3 nights in Dec 2024
8/10
Staff is very nice and always helpful. If you stay in the city please be nice to the people who live there.
Jennifer
Stayed 6 nights in Mar 2025
8/10
Historical hotel. Inexpensive great market 100 yards away
Gregory landon
Stayed 7 nights in Jan 2025
4/10
Close to market and easy access
Mark
Stayed 1 night in Feb 2025
10/10
Only 2 Blocks from ADO bus station, the hotel is in a quiet zone, near a food market.
The staff is very friendly and helpful, the rooms are clean, with air conditioning.
Very recommendable!
Siegfried
Stayed 1 night in Feb 2025
8/10
Hotel was at best average. Could use some upgrades, but it’s close to most things, economical and nice benefit with coffee and fruit in the morning.
Dwayne
Stayed 1 night in Feb 2025
10/10
Not the conventional hotel but the second coolest I've been. Very well located. I would go back on my next trip
Laurence
Stayed 9 nights in Jan 2025
4/10
for the price can't really complain
Bruce
Stayed 1 night in Feb 2025
8/10
All they need is a pool. Good people here
Gregory
Stayed 2 nights in Feb 2025
4/10
Very old hotel. Good price.
Newton Massao
Stayed 2 nights in Jan 2025
10/10
Excelente todo
Tadeo Yahir
Stayed 1 night in Dec 2024
10/10
Don’t expect any thing like the Ritz's but I tell you what… alright for the money
Andrew
Stayed 4 nights in Dec 2024
2/10
Horrible chip hotel
Jose
Stayed 1 night in Dec 2024
10/10
La lacation.
Edgar
Stayed 1 night in Nov 2024
6/10
The bathroom had a sewage smell I asked to be moved to different rooms. Negative answer ,the smell was all over the room
Arturo
Stayed 8 nights in Apr 2025
6/10
I liked that it was safe, but didn't like that it was too many stairs and no elevator.
Marisela
Stayed 1 night in Dec 2024
10/10
So the place is definitely a “you get what you pay for”. Good for a low budget trip or in my case I missed my flight and it was a good option to not spend another day at the airport and not to spend a lot of money.
The staff is super friendly and there’s always someone who can help you at the front desk.
The place is surrounded by a lot of small local businesses so prices for food and souvenirs are significantly lower than touristic areas.