Does Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive have a pool?

Yes, this property has 6 outdoor pools. Pool access is from 8:00 AM–6:00 PM.

Is Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive pet-friendly?

Yes, Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive allows pets (limit 1 total) with a maximum weight of up to 22 lbs per pet. There's a fee of USD 65 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive?

Self parking is free at this property.

What time is check-in at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

Are there all-inclusive benefits at Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include volleyball, aerobics classes, water fitness classes, and more.

Where is Secrets Mirabel Cancún Resort & Spa – Adults Only – All Inclusive located?

Located in Zona Hotelera, this beachfront property is next to a golf course and within a 10-minute walk of Nichupté Lagoon and Iberostar Cancun Golf Course. Delfines Beach and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park are also within 1 mi (2 km).

Secrets Mirabel Resort & Spa – Adults Only – All Inclusive Reviews, Deals & Photos 2025

8/10 Good

Verified traveler

18 May 2021

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

The hotel architecture is amazing. But food and staff are not.

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

5 May 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Check in experience was poor. The hotel was hours late in providing our room upon check in at the correct time. But after a few words with management we were upgraded and couldn’t have been happier with our room and the service from then on.

Stayed 3 nights in Mar 2019

8/10 Good

Corey, New York, NY

14 February 2020

Liked: Cleanliness, staff & service, amenities

Construction was taking place during my stay. Beautiful view of the ocean though.

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

1 February 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved my stay it was my second time staying at this location

Stayed 3 nights in Nov 2018

4/10 Poor

Verified traveler

8 November 2019

Liked: Staff & service, amenities

Disliked: Property conditions & facilities

This review is for “the Pyramid at Grand Oasis”. We booked for the “Grand Oasis Sens” but without any notice they changed us to the Pyramid, which were very noise at night in the room we stayed, people were laughing, screaming, singing and parting until very late night. Plus lots of noise from the cassino machines. Our bedroom was not sound proof and we couldn’t relax and sleep well all night. Also, the room was quite old and in need of a renovation: old bathtub, faucets, bed etc, remote control problem. Our window was facing the roof of a building where the only thing we could see was antenas and concrete. Nonetheless, we still had a great time, very nice restaurants with excellent assortment of food. (Almost no vegetarian options though). Very friendly, dedicated and helpful staff, which they would take their time and effort to help in whatever situation we needed.

Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

19 September 2019

Liked: Cleanliness, staff & service, property conditions & facilities

The property was overall very nice. However, when we got to our room, we had difficulties with the showerhead, it wasn't working properly. My parents definitely still had a good time

Stayed 4 nights in Mar 2019

8/10 Good

Verified traveler

17 September 2019

Liked: Cleanliness, staff & service, amenities

Stayed 5 nights in Nov 2017

6/10 Okay

Verified traveler

19 July 2019

Disliked: Staff & service, amenities, property conditions & facilities

Stayed 3 nights in Apr 2019

4/10 Poor

Verified traveler

17 July 2019

Disliked: Staff & service, property conditions & facilities

Dont stay here. The security guards communicate with each other to see which guests are drunk and then go into their rooms to rob them. They have the key to all the safety lock boxes. No se queden aqui. Los guardianes se meten al cuarto y roban con la ayuda de unos miembros de limpieza tambien

Stayed 5 nights in Jun 2018

2/10 Terrible

Verified traveler

3 July 2019

Disliked: Staff & service, amenities, property conditions & facilities

The pyramid @ grand oasis is nowhere close to a 5 star property. The rooms are old with no special amenities, just the basic ones. Everything from the soap to the room layout was dissapointing. The rooms look bigger in the pictures and nicer (as you’d expect a 5-star resort to have) but they are not! The beds are not comfy and you will know that as soon you sit on them. The black band gives you access to a couple nice restaurants and thats the only time we felt that it was useful. Rest of the experience is pretty similar to that of the blue band (basic). There rooms are old like i mentioned so even when you talk at night, people in the next room can hear you. We

Stayed 4 nights in Jun 2019

10/10 Excellent

Christian

3 July 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 6 nights in Jun 2019

6/10 Okay

Verified traveler

28 June 2019

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveler

24 June 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I liked that everything was convenient as far as the all-inclusiveness. The other people there for the weekend made it fun to stay at the hotel and make use of the all-inclusive perks.

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

3 June 2019

Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

31 May 2019

Disliked: Staff & service, amenities, property conditions & facilities

First I’d like to say, it takes A LOT for me to get upset and/or leave a negative review, even if I feel wronged in some way. For the most part, I held my tongue on the negative things my husband and I noticed for sake of trying to enjoy our stay. Now I MUST say, this has been the worst stay I’ve experienced!!! For starters, it is frustrating that the closing of the hotel was NOT disclosed prior to booking our stay. Apparently the hotel was closing down the same day we were scheduled to check out and according to the hotel, your company was aware of their plan to close, at least 4 months in advance. Had we been made aware of this up front, we could have made a different choice on where we wanted to stay. We booked for 6 days here. The first few days, although not the best food and drinks, seemed OKAY. 3 days in, service really started to decline. The service became more lack luster, food being served cold and bland; drinks were served watery and when you asked for a remake or something better, attitudes were given by the service members, not all of

Stayed 6 nights in May 2019

4/10 Poor

Sidney

31 May 2019

Disliked: Cleanliness, staff & service

Stayed 3 nights in May 2019

2/10 Terrible

Verified traveler

31 May 2019

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

30 May 2019

Stayed 5 nights in May 2019

4/10 Poor

Verified traveler

30 May 2019

Disliked: Amenities

We paid for the upgrade which was suppose to include room service everyday. Our room did get made up everyday but our minibar never got updated even after we called and asked for it to be restocked. We are not drinkers so the only thing we used was the waters, chips and some chocolate. Often times we would try and call and no one would answer. we would go down to the desk and still they did not restock.

Stayed 6 nights in May 2019

10/10 Excellent

Verified traveler

29 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything was fantastic my 2nd year in a row going here loved everything just sad it will no longer be and adult only establishment

Stayed 7 nights in May 2019

2/10 Terrible

Verified traveler

29 May 2019

Stayed 3 nights in May 2019

2/10 Terrible

JeffVZ, New York City

29 May 2019

Disliked: Cleanliness, staff & service, property conditions & facilities

The Grand Oasis Sens is closing on May 29, 2019 to undergo renovation and open under new management. Had we known this when booking we would not have selected this property. We paid $400 extra for an upgraded room with ocean view and King bed but got 2 double beds facing an adjacent hotel an the Air Conditioning did not work. When asked to move rooms we were told the resort was sold out but the place was empty, we have photos to prove how vacant the property was. Then we were moved to another room on our last night. Half the restaurants were closed, spa closed, bars closed and dangerous construction everywhere, workers ripping out the ceiling in hallways and lobby while guests walk by. The staff did not care about any customer requests. Absolute Horrible Experience!!

Stayed 5 nights in May 2019

8/10 Good

Stacy

29 May 2019

Liked: Cleanliness, amenities, property conditions & facilities

The property is lovely and very well kept. Lots to do and see. However, we were very surprised by how rude some of the waitstaff was to us.

Stayed 4 nights in May 2019

4/10 Poor

Verified traveler

29 May 2019

Stayed 4 nights in May 2019

2/10 Terrible

Verified traveler

28 May 2019

Stayed 1 night in May 2019

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