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"Easy check-in. Had a basic cabin and there are many practical touches put into the space. Not the most updated property, though looks as though some improvements are underway (some new roofing appeared to be in process). Met all of our needs, comfortable bed, decent kitchen supplies to make some of our own food, good location if you're ok not being in Banff or Canmore proper."

"Clean and spacious two bedroom condo . Well supplied with anything you will need ."

"Like everything wish there was free breakfast"

"Rooms are small , bathrooms size is smaller then 1 bed apartments, kind of $$ they are charging is crazy just as you are staying in FAIRMONT with big names"

"Our floor was sticky in one spot when we first checked in but when we came back after a long day our room was cleaned perfectly. Only thing is I didn’t read anywhere that the pool was time limited and needed bracelets. I’m so happy I got a room that just opens into the pool and we could stay as long as we wanted, just unfortunate for other rooms if they didn’t see it like I did and didn’t get a pool side room. Pool was cold as well the first night. Other than that it was really nice stay."

"Bathroom was too small, shower was too small and no where to set anything in the bathroom"

"All staffs are smiling to the customers. But the shower head need replacing."

"This was an amazing hotel and spa to stay at. The staff were friendly and helpful, and the rooms were clean and stocked with amenities. We were able to enjoy Canmore/Banff and surrounding areas and unwind with the use of the spa. My only regret is not trying the restaurant. We would come back and stay here without question."

"Hands down this was one of the friendliest places we’ve had stayed. Rooms were clean, staff was awesome and the attached restaurant, Vimy’s, very good!! The rooms were in cabins that had six rooms per cabin. Looking forward to visiting again."

"Fantasyland was very convenient for my family. We went shopping for school clothes and my teenagers took their time shopping plus we attended Waterpark and movies. We didn't leave the mall all weekend."

"Our room was filty and dusty. The room has improvised AC from the window and so there are open spaces on the window sides and cold temp is coming in no wonder they have portable heater ready but still if it is minus 30 what will happen then. Also the elevator and direction are confusing. they have to change their signs. The pool is smelly dirty too."

"Loved the open Gazebo with fire at night. Pool area had nice changing area with showers"