"Every staff member went above and beyond to help and support. Special shout out to Sadiqu for kindness he showed when I shared i was staying there because it was part of my 60th Birthday gift. The location of the hotel is great for a plethora of places to visit, sightseeing and places to eat and shop. We had a meal at Min Jiang restaurant on the 10th floor, so the views were lovely. I had the duck that everyone in the hotel recommend. 1/2 a duck cost £56 but it was worth every penny. Thank you to May for being so patient, kind and friendly towards us. She also gave me a special birthday dessert. The only negative was the extremely steep drive down to the car park which is down a narrow steep continual spiral slope, but at least we had secure parking. Apart from this, there are no complaints. We had a standard room, which was very small because the bed was so big but we had an upgrade to a room that was brilliant. We would definitely stay here again. Thank you all for a fantastic start to my 60th Birthday countdown."