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Bahia del Sol

4.0 star property
Santa Ponsa's Bahia del Sol welcomes families to a perfect balance of relaxation and adventure with its rooftop terrace, spa treatments, and outdoor activities

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Families find their perfect vacation spot at Bahia del Sol in Santa Ponsa. Start mornings with a breakfast buffet, then unwind on the rooftop terrace. Enjoy horseback riding, mountain biking, an onsite spa, poolside bar, children's pool, and playground for a complete experience.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
  • Restaurant

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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed during November, January, and December.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: EUR 3 per 24-hour period (1-device limit, rates may vary)
  • In-room safe fee: EUR 3 per day
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number H/2367, H/2367, H/2367, H/2367, H/2367, H/2367, H/2367, H/2367

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from February to November
Pool access available from 10:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Bahia del Sol have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 10:00 AM–8:00 PM.

Is Bahia del Sol pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Bahia del Sol?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Bahia del Sol?

Check-out is at noon.

Are there all-inclusive benefits at Bahia del Sol?

Some rate plans available at this property are all-inclusive.

Where is Bahia del Sol located?

Nestled on the beach, this Santa Ponsa hotel is within a 15-minute walk of Santa Ponsa Beach and Jungle Parc. Platja Monte de Oro and Santa Ponsa Golf Course are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.4

Good

7.4

Cleanliness

6.8

Amenities

7.4

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 7 out of 17 reviews
Rating 8 - Good. 2 out of 17 reviews
Rating 6 - Okay. 4 out of 17 reviews
Rating 4 - Poor. 3 out of 17 reviews
Rating 2 - Terrible. 1 out of 17 reviews

Reviews

Verified

10/10 Excellent

Evgeni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the food and the condition of the hotel. The room was a good size for two people, the bed was comfortable, and the terrace had a good sea view.
Stayed 7 nights in Oct 2024
Verified

4/10 Poor

Cecille

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
AC was not working in our room and we were told to just keep the curtains closed. We came back at the end of the day and housekeeping turned off th ac. Our room was hot. The corridors did not have AC either. Parking was too far.
Stayed 5 nights in Aug 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Decent location for holiday bob. Drinks expensive in hotel Breakfast ok My double bed turned to be single. Couldn’t be bothered asking to change Staff fairly friendly Pool area pretty good
Stayed 4 nights in Jun 2019
Verified

4/10 Poor

Kayla

Liked: Amenities, property conditions & facilities
Honestly everything was great once we got there but the service before? Was awful. AWFUL. I wanted to add a guest to my reservation and I could not get in contact with them. I travel a lot and this was the worst customer service I’ve ever experienced. I tried to reach out to the hotel 6 times. I called and they answered but once I said “Hello?”, They hung up on me immediately. I then got a friend who spoke Spanish and they continued the conversation. This happened 3 times and refused to help me with my issue. I used the contact form on the website, I emailed them all over a month in advance, and no response. I even asked Expedia for help and they refused to amend my reservation or offer assistance. So when I got there, the lady working did not apologize nor offer kindness or regret about what had happened. Instead she charged us more than we paid for the initial booking and more than the Bahia Del Sol website price for a double room for two people. This would not had been such a hassle for any other hotel I’ve been to. Nor would it have been such a steep fee when the room already held space for two people. I’m thoroughly disappointed especially since it is a beautiful resort.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

charly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
kommen seit 2012 regelmäßig. immer wieder zufrieden. für mehr geld gibt es bessere hotels. aber in summe alles immer wieder gerne im bahia. lage,ausstattung und sevice… für den preis jederzeit wieder
Stayed 1 night in Oct 2021
Verified

6/10 Okay

simon

Average hotel , very old fashioned
Stayed 1 night in Jul 2020
Verified

6/10 Okay

simon

Hotel ok , a bit old fashioned
Stayed 3 nights in Jul 2020
Verified

2/10 Terrible

Tim

Disliked: Staff & service, property conditions & facilities, room comfort

They just dont care that you are a customer

Went to reception the morning of checkout and said I wished to make a complaint about my stay, and outlined the following... - No parking available (it was fuul), even though it states on the website that there is parking and does not say anything about limited availability. Before I even continued on with the rest, Carlos the receptionist (very rude and unpleasant man) started to defend it saying that they have parking and that it was fuul so it was not my fault - it was obvious at this stage that they dont know how to handle complaints. Other issues: - Bed sheets were damp (not really sure why this was) - No hot water for showers in the morning - No heating working in the rooms - Light in main part of room not working - No lights working in the corridor They had no interest in listening to my concerns and just wanted to make excuses... it was like it was my fault - and then the classic comment came; we dont own the hotel, we just work here. Watch out for their reply to this feedback... I bet you they will give excuses and defend it all the way. I'd avoid this hotel if you want to have an enjoyable stay in Santa Ponsa.
Stayed 1 night in Feb 2020
Verified

6/10 Okay

Verified traveler

Disliked: Cleanliness
Halvtaskig städning. Städade inte balkongen någon gäng! Mycket oljud från fläktar. Fläktar o diskskrammel som studsade i balkongtaket. Nästan omöjligt att sitta på balkongen.
Stayed 6 nights in Aug 2019
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Tatiana

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Charlotte

Stayed 7 nights in May 2025
Verified

4/10 Poor

Ingun

Stayed 5 nights in Sep 2024
Verified

6/10 Okay

Malin

Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

CARLOS LAZARO MAYAN

Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

charly

Stayed 1 night in Oct 2021