4/10
Air conditioning had not been working for days before my 24 hour cancellation window expired and didn’t say that the a/c wasn’t working, and wouldn’t be working the entire time we would be there. Discovered this when we got into our room and there was a letter in the bed stating it was not working, offered as much ice and water dispenser water that we wanted. I could have gone elsewhere if they had told me the situation. Had to sleep with the windows wide open and the noise outside and street lights of course led to not sleeping the entire stay! Don’t even offer a free breakfast or free parking to say sorry about the situation!
Debra
أقام ليلتين (2) في شهر يونيو عام 2025