"Excellent customer service. The willingingness by all staff to help in any way possible was noticeable. The food was first class and attention to detail was superb."

"Lovely welcome, great comfortable clean room, and fantastic breakfast choices, presented and cooked very well. Definitely consider coming back! "

"Words can't describe what a wonderful time we had at the Melia Kensington. The decor was elegant and feminine, we loved being greeted warmly by the staff each time we "returned home", the convenience of on site breakfast was a great way to start our days. The attached floral shop was an unexpected visual treat. But beyond all this, it was the way we were treated that makes this hotel a 5 star accommodation for us. We felt like VIPs. The little personal touches like the handwritten note,...

"I absolutely loved my stay here! The staff helped with my group and I’s luggage as soon as we got off the taxi and arrived. The room was comfortable and had everything as described. The staff also accommodated to requests we had and was very friendly. I will definitely come back."