"Surprisingly clean, spacious and modern on the inside despite the exterior being deceivingly older. Enjoyed our stay. It was so convenient for the castle, the shopping and dining, and right outside where the change of guards are."

"Wanted to have a drink on balcony overlooking weir unable to do so as we were not booked into restaurant.Very disappointed as the restaurant was empty staff unable to resolve issue.Hotel was shabby and not of the standard I would expect for a 4 Star Hotel .Room was not air conditioned and smelt of damp in need of a update."