"The staff were very nice and with an empathetic heart."

"The room standards were not great, as the rooms appeared old by hotel standards. The heating systems were exposed, and a portable air conditioner had been added to the room, which did not give it the feel of a proper hotel room. The supposedly white dressing gowns provided were visibly used, although they had been washed. One of them was also very old and discoloured into brown, so I could not use it. On my first morning, I was also disappointed with the breakfast experience. Some food items...