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"Excellent stay at this hotel. Initially unsure when we arrived as the room seemed more dated than some of the other photos and we were down in the basement next to the staff quarters and someone kept turning the hall light off so leaving and entering our room we needed a phone torch. When we turned it on someone just turned it off. Balcony despite being in the basement was was on the 1st floor looking out of the building and above a bar playing music. Sofa was tiny and we were unsure how it would make a bed. The bed, in the end, folded down from the wall and was as comfortable as any hotel bed you’d find. So our first impressions weren’t great and we looked into changing rooms. We were offered to swap to a refurbished room the next morning which looked more like some of the photos online however decided against this as there were renovation works happening in the same block and it would one incurred a fee to change rooms. In the end, we stayed and it was a really good decision as the music we got used to and grew to enjoy as it wasn’t anything too ‘heavy’ and provided a nice atmosphere on what was a large balcony. The pool area was great. One busier pool with a pool bar that we didn’t spend much time at and a quieter one at the top which was ideal. They also have a sunbed reservation policy which was great. Location was ideal near a lot of amenities. Staff were very helpful (particularly Nacho). So in the end, only issue was the dark hallway but would definitely stay again!"

"The rock royalty receptionist on the 13th floor was amazing. She explained everything and couldnt do enough. She made us very welcome. The suite was beautful, hotel amazing."

"Friendly have returned several times for this reason "

"The hotel was one of the best hotels I’ve ever stayed at. The staff was amazing and the overall experience was great."

"Absolutely brilliant place. 4th visit and will be again next year "

"I can not recommend this hotel highly enough, this Halliday was fantastic, staff were pleasant and helpful, the rooms, restaurants, bars, pools and communal areas are being cleaned constantly. The organisation and attention to detail of all areas including bars, food and activities was faultless"

"I did not like the tv remote.....did not work well and there were no instructions regarding the air conditioning. For example, when patio door was open the air conditioning was turned off. "

"Had an amazing experience and stay at the hotel. "

"Everything was great however no clear indication of what food and drinks where in the all inclusive package outside of the dinning hall. "