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"The staff was incredibly courteous and helpful in every way. I cannot express how incredibly great our stay was at this property. I would highly recommend this for those traveling with families."

"We had an excellent experience during our first stay at Lotte Hotel Seoul. We were upgraded to a Junior Suite, and the room was luxurious, spacious, and very clean. The hotel is right next to a subway station, with lots of shops and restaurants nearby. Every staff member we met was super friendly and went out of their way to help us. We’ll definitely be staying here again on our next trip to Seoul! "

"PV"

"Wonderful hotel for one-day layovers."

"Great hotel, very clean and with easy access to all terminals via a complementary shuttle. It has a convenience shop downstairs which is very helpful in terms of getting food or other travel related accessories. Highly recommended!"

"It’s our second time staying at ENA. We had a great stay last time so we chose to stay here again. The front desk always greets you with a smile. There are two washer and dryers if you wanna do your laundry. Namdaemun is a convenient area for sightseeing so location is excellent. We like ENA! "

"A+ beautiful space"

"Location very convenient and breakfast provided"

"I enjoyed our stays. The staff was very friendly and helpful "